Money Back Guarantee
If for any reason you are not 100% satisfied with any products purchased on terrakaiskin.com and have used the product/s for 30 continuous days according to the application guidelines outlined on the packaging, please contact us for a money back guarantee claim within 60 days of purchase.
How to process the Money Back Guarantee claim:
- Email us at firstname.lastname@example.org after 30 days of use, with your order number to let us know you would like to make a Money Back Guarantee claim
- We will send a feedback questionnaire to complete.
- We will provide a full refund within 10 days, in the same form payment was made.
If you have any further enquiries regarding the Money Back Guarantee, contact us by e-mail to email@example.com