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    Money Back Guarantee

    If for any reason you are not 100% satisfied with any products purchased on terrakaiskin.com and have used the product/s for 30 continuous days according to the application guidelines outlined on the packaging, please contact us for a money back guarantee claim within 60 days of purchase.

    How to process the Money Back Guarantee claim:


    • Email us at hello@terrakaiskin.com after 30 days of use, with your order number to let us know you would like to make a Money Back Guarantee claim
    • We will send a feedback questionnaire to complete. 
    • We will provide a full refund within 10 days, in the same form payment was made.

      If you have any further enquiries regarding the Money Back Guarantee, contact us by e-mail to hello@terrakaiskin.com

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