If for any reason you are not 100% satisfied with any products purchased on terrakaiskin.com and have used the product/s for 30 continuous days according to the application guidelines outlined on the packaging, please contact us for a money back guarantee claim within 60 days of purchase.

How to process the Money Back Guarantee claim:

• Email us at hello@terrakaiskin.com after 30 days of use, with your order number to let us know you would like to make a Money Back Guarantee claim
• We will send a feedback questionnaire to complete. 
• We will provide a full refund within 10 days, in the same form payment was made.

If you have any further enquiries regarding the Money Back Guarantee, contact us by e-mail to hello@terrakaiskin.com